Thursday, January 08, 2009

Satyam - My Final Salute to Ramalinga Raju

Guys , let me clarify - I am NOT a Satyam Employee :) . I am just a normal observer.

At a time when almost 90% of my Satyam friends are cribbing about the fraud and betrayal by Ramalinga Raju, I have a slightly different opinion. It's bold of me to write this in black and white but this comes straight from my heart and experience. Let me start by quoting an example of 2006. Most of my friends were unemployed with 50-60% plus marks in BTech, with a degree from an average University and hunting madly for a job. Whether people accept it today or not but the truth remains that Satyam was the ONLY saviour and the only mass recruiter who was ready to accept students who had back logs but had cleared them and also it did not put a very strict minimum marks criterion. And this was true not only for my small college at Lucknow but also those across India . Satyam is the fourth largest in IT in India. Looking at India's population I really want to thank Raju for giving some 54000 Indians jobs atleast for all these years . He was the reason for the revival of confidence and the reason for the bread and butter for many a families. Satyam training was renowned all over India. Their STC training centre created numerous love stories and unexpected rekindling of a youthful environment where girls and boys were more indepenent than their college days . I remember most of my Satyam friends felt that they made better friends at Satyam's three to six months training than those in the four years of BTech. Unfortunately people forget to thank God in sad times . I understand that what Raju did is deplorable and unpardonable. He should have treated business more formally and not dealt with it like a family affair . He should have been strict a couple of months or years before itself. Why did he hire so many non potential candidates and keep them on bench? When were the managers and the team mates last told that if they dont work hard, they will lose their job? Business cannot be run lousily. I have been staying with some 200 odd girls for the last 2 years and many of them are from Satyam. Moreover I network a lot and I have lots of male friends at Satyam . I have seen how people tail gate to Satyam, how they give their swipe cards to others to swipe it on their behalf , how female employees have gone home sharp at 6am irrespective of when they landed at office, how employees sit at home for months at a stretch, prepare for all kind of post graduate entrance exams and still enjoy a full month's pay, how often they went for movies at local theatres at office hours, how often employees went to office just to sign on registers in the morning and at evening, how often they faked their certificates , how often they put unlimited fake medical and house rental bills. How can we blame just one man when EACH AND EVERY person was disloyal ? How can we exclude Auditors like PwC ? How can we exclude the Board of Directors who have washed their hands off so clean? How can we exclude banks who gave hefty loans without true verfication? How can we exclude the Chief Minister of AP who allowed leniency for Raju's fellow businessman? How can we exclude managers who were never able to trace which bench employee under him had been away from office for how long ? Yet how can people forget this is the same man whose ideas and potentials gave them an identity for the past several years? How many couples found the right match at an IT industry , courtesy Satyam,how many people enjoyed the onsite experience and made money out of it and how many Andhra farmers benefited from their crores of investments in Satyam shares .How can people forget that Satyam launched its offices right at the doorsteps of a residential colony, where people can simply walk to work ? The most gruesome experience that I can recollect was when a Satyam tag wearing person was waiting to attend an interview and I overheard him saying that he was in a business meeting at the My Home Satyam ( Madhapur) office when he was sitting right infront of me at a totally different company. When employees themselves show such a lousy attitude and dont care a damn for the brand that they carry around their neck, how can they expect others to care? I am not saying that ALL Satyam employees are bad. I have known very dedicated people too, but my point is very clear, before pointing fingers at others, introspect .There are thousands of people who have completed certifications at the cost of Satyam, got trained at Satyam. Satyam made several freshers stand on their feet to get better jobs elsewhere across the globe and attain onsite exposure through Satyam. What Raju did was to keep the business of Satyam going at any cost. I see a very smart man in him when he understood that he should rather accept his mistake than be caught by the USA laws . I see a selfish father in him too that he put a lot at stake for Maytas. However, he resigned with a lot of dignity and his letter of resignation shows humility. It takes a mammoth amount of courage to accept your mistake in public at a time when the media is ready to blow everything out of proportion. If humans dont make mistakes who else would ? My last salute to this man is for creating such mass employment in India for 57k employees and 57k families when even opening a beetle(pan) shop in a lane in India is a challenge !! Thanks to him for creating income for all the thousands of families who benefited through food chains, the tiffin wallahs, the transport people and all those who made money by renting their houses.

Today Satyamites call Raju a FRAUD. The true and loyal Satyamites who have slogged day and night for work and client deliverables, surely have all the reasons to say this word. But all the rest (management, staff, employees, auditors, stakeholders) who sucked every rupee out of Satyam without doing any value addition need to understand - who was a bigger fraud.

16 Comments:

Blogger Ram said...

Very good commentary. I do think that it does takes big guts to do what Ramalingaraju did and I sincerely believe if he writes a book now, we will get that the real taste of wisdom for generations to come. He certainly is having some kind of realization for doing what he did.

This action from Satyam is only helping "Satyam" (Truth in Sanskrit) prevail. I think this will bring stricter controls, better administration, more accountability, more jobs and lesser corruption.

11:22 AM

 
Blogger Unknown said...

100% true - Raju is a HERO to grow the company from few to 53k. Some where his ego or other drove him to show some figures which was common everywhere. Unfortunately the economic situation didn't help him to manage those and forced him to open the issue. Raju is nice guy in my opinion - if we compare with our tainted politicians who has one way traffic of taking money to their account only, atleast Raju had built a company and failed in the battle.

2:20 AM

 
Blogger Ravi Vaka said...

very true..he have contributed a lot to the general public,its evident in your blog .you should also have added the work which byraju foundation and satyam 108 have done to the public.At this point of time i will just hope that satyam comes out of this big mess soon ..

3:33 AM

 
Blogger Sabu said...

And what about those who invested their hard-earned money in Satyam and lost all of it. I am not blaming only Raju for that. All those people who knew about this fraud happening are equally responsible. But that does not make Raju a saint. Raju is no hero. He is just another businessman, who messed up badly and covered it for long time. But as the saying goes "you can fool some people for all the time, all people for some time, but not all people for all the time.."

6:46 AM

 
Blogger Sachin Nayak said...

Neat!!! As you said very few persons pen down their words.
But I guess on my part, i would not completely agree with what you said (remember i agree some parts of what you say). And before you shout at me here is my reason:

Other companies also recruited in a similar manner to what you said. (For example i know Infosys initially never bothered abt back logs, but when they were flooded, they used that as a filter criteria )
Man power was required in the industry and therefore the company recruited to satisfy IT's NEEDS. It was not a service that was being done. (also shareholders believe that the growth of an "IT Services" company is based on how many people are hired every year)

I believe that there is nothing known as "right" or "wrong". And so i dont blame him at all. It's us, the "Society" who actually create people who are "blinded" to an extent where persons feel that the only way of being considered "elite", is by making money.... and some persons are blinded to such an extent that they feel that they have to do it thru any tricks....
yes, it s a problem that he got caught, and i think that is his real fault.

7:15 AM

 
Blogger Unknown said...

Sympathy for the devil? Puzzling all of us in the nature of his game?
In India every cop is a criminal
And all the sinners are saints
This does not mean that Raju take every body for a long ride de Himalaya?
I see there is tin line deference between Raju and Kasab, period.

10:23 PM

 
Blogger Unknown said...

Nice Post on the satyam story.
It very nice to see somone think so laterally.

2:03 AM

 
Blogger Cosmic_Tantrik said...

I must say its a emotional peppered with "all are to blame"..mentality.

Accountability starts at top.. Raju lost track of real satyam 7-8 years back..so he cared 2 hoots for ppl of caliber of ppl he recruited.
a leader is alwayes surrounded by his kind...

I must say.. your post begs for self pity.

i wont pass judgement on raju..he had good days..by he created his demise..ppl in satyam shoudl be the last to take the blame.

10:48 AM

 
Blogger iDream said...

Well Komal, quite strong words, however, after writing this blog didn't you feel like you were writing for Indian government? Doesn't this sound simillar to what state our country is in? Of course we all are to blame, but then the corruption statrs at the top level. If the top level is strict enought to counter corruption and lethargy, everything's gonna fall into place, otherwise things would fall like it does for a person with vision but without core implementation plan.
I'll take ur article point by point coz I could find only a few point where I could agree with you.

You Quote: "Satyam was the ONLY saviour and the only mass recruiter who was ready to accept students who had back logs but had cleared them and also it did not put a very strict minimum marks criterion. And this was true not only for my small college at Lucknow but also those across India . "
- WHY in the world do we think mediocre? We do not study well throughtout the year, and yet expect some miracle to happen so that we get good marks. And if that still doesn't happen, we wish for some company to give us a job JLT, whether we pass or we fail is immaterial, we just need to go through the 4 years (or 5-6 years for some) of a technical degree for us to land up a job.

I don't know if u are a technical person or you are in the IT industry, but things are really different in a lot of other companies, since I am in the IT industry and thankfully not a Satyam employee or even an ex-employee. We slog each day and yet do not giet a great appraisal. So you think it makes business sense to run a comapany like that? well, you won't pay your maid if she doesn't turn in for 5 days at a stretch.

Are you even aware that thousands of people were kept on the bench for past 2 years. When you do not have work to engage your current strength, why hire more? Just to keep a name in the market? What do you expect of people without work to do at office. Exactly what you have mentioned - " I have seen how people tail gate to Satyam, how they give their swipe cards to others to swipe it on their behalf , how female employees have gone home sharp at 6am irrespective of when they landed at office, how employees sit at home for months at a stretch, prepare for all kind of post graduate entrance exams and still enjoy a full month's pay, how often they went for movies at local theatres at office hours, how often employees went to office just to sign on registers in the morning and at evening" -- Don't you think that's a failure of the system headed by a certain Raju?

Its not that he rose from dirt and gained a big name like Ambanis, he just carried on his family legacy, which is not much difficult.

"There are thousands of people who have completed certifications at the cost of Satyam, got trained at Satyam. Satyam made several freshers stand on their feet to get better jobs elsewhere across the globe and attain onsite exposure through Satyam." --- I ask you - which company doesn't do this? When you train your employees, you are in turn adding value to your company. No one benefits the other without looking at how would they themselves benefit from it. Its not that they trained and let the employee leave the comp. Usually for bigger trainings, employees have to complete certain months of service with the company, during which time the company usually recover whtever they have invested in the person. And before the training commences, the employee has to sign a bond. And talking of bond. Satyam signs a bond with freshers just like other companies, except for the fact that they ask for a demand draft (2 Lac hard cash for year 2008) before they come for joining. So, here goes your point of being empathetic towards thousands of fresh graduates who are not from affluent backgrounds. How I know this - my sister was offered a job last year, and she refused it.

"However, he resigned with a lot of dignity and his letter of resignation shows humility. It takes a mammoth amount of courage to accept your mistake in public at a time when the media is ready to blow everything out of proportion. " ---- Put yourself in this situation, and what would you do? Run from the backdoor, and hide in a corner of your bedroom? Corporate world doesn't work this way. If you are down today, you might bounce back tomorrow - You need to maintain you dignity, whether you are the owner, the CEO or even a meagre manager. We see this everyday.
And talking about the stakeholders, they all must have been hand-in-glove with this. Why do you think they withdrew before everyone could even get a whiff about it? And all this is not a matter of days, months or a few years. This has been going on since 1998.
I do appreciate your looking at the alternate point of view, but please don't glorify what he did. Fudging your financial records by any means is ILLEGAL in any part of world, and tht does amount to FRAUD. Someone good on the face, with perverted thoughts inside would probably not make a good person for you. You would not like to continue a meeting with such a person, just for the look of it when you know he has ulterior motive. Same is the case here.
When you have so many people to take care of(53000 employees), you can't leave things lying low.

2:12 AM

 
Blogger DDchannel said...

fully agree with you Idream

6:51 AM

 
Blogger Varad said...

LOL

I got this mail "Fwd: Read the Satyam Employee's Mail....Best of all"

Googled for the name for some time and landed here. I think you guessed it was your blog-post that was chain-forwarded. Without the first line :D Some game internet huh?

Btw, nice post. But I have no sympathy for Raju even if he confessed it all. I read this somewhere: If you put a spoonful of wine in sewage, you get sewage. If you put spoonful of sewage in a barrel of wine, you get sewage.

8:11 AM

 
Blogger Proto said...

Ko, thanks a ton for this post. It sort of comes as a whiff of fresh air, even if I can't agree with your words. I believe in talent, integrity and honesty, and it is really bad that someone who can't even manage their studies and life are allowed to play around with the client's projects and money. I fully agree with iDream's comments. Plus, remember, a below average team of software professionals will always produce below average code. But, who cares?

11:31 PM

 
Blogger RJ said...

Disappointing article from you Komal, more so because i know you as a person and a good friend.Too quick to react, when you quoted "I read he donated Rs 12000 crores from his personal pocket to give the January salary of his Satyam employees"(which now you have removed), which holds no truth and this has been moving as a mail in all Indian IT companies gaining unnecessary support for a person who has himself surrendered in him to the Laws of Lands.
I hope Satyam rises as an Organisation and show it to the world that it was not just about a single person who can write the fate of 50,000+ employees with a letter of Confession. Prove it, that there were 50,000+ dynamic minds working day and night, to make Satyam India's Fourth Largest software company and that too without even knowing that there roots were infected way back 8 years ago.
Feels pitty about all the social works that were carried by the organisation(winning numerous awards for social initiatives), when actually they were being funded by fraudulent but hard earned money of stakeholders.
I hope this initiative goes on forever but this time money coming from clean/trasparent account books.

On your thought "he resigned with a lot of dignity " , a word like dignity cannot be attached with a person's name who has been cheating for last 8 years, whatever may be the reason,and that too how can you believe a letter from a person who has cheating for past so many years. Appearing in New rooms,interacting with associates/customers/clients/investor with his Quarter Results showing them proudly when inside knowing that its all cooked up.
I hope people leave him to himself, and let the legal procedure follow. And may god give courage to every Satyamite, to fight it out, and bring back the lost glory of the company, finally
feeling them proud that they were part of such a big turn around movement!!

10:52 PM

 
Blogger Dhwanit Saxena said...

Hi Komal, I appreciate the way you have broughtin your view in black n white. Yes - people fooling around at office hours does exist in every IT company. I am sure not many of us bother about reading companies' quaterly revenue growth report. Many of us don't even care unless their performance bonus gets effected. Admitting selves mistake is a big deal.

7:16 AM

 
Blogger Rama said...

Hi Komal,

Here is my perspective.

It takes a lot to come out claiming you are a fraud. Considering the fact that he built his reputation over 25 years, I am sure the "PRESSURE/FORCE" was too much to handle.

Raju needed that 7000 crores at any cost due to the "PRESSURE/FORCE". The easiest way was to say we are acquiring the Maytas and take the money. It didn't work. He was forced to take the money and claim that it never existed. He will not speak now, until the control goes out of State Govt. As long as he is in State Govt control, he has to keep quiet, else there is a danger for his life. They already claimed he has Hepatitis-B. Once he is sure of that the POWERS have changed, he might reveal the names of the POWERS that forced him into this situation.

I am not backing Raju, but it just can't be one person's job.

Coming to cooking the books, many companies do that, but cover them in subsequent Quarters. There were so many downturns in the past 8 years where he could have covered for the numbers by claiming more losses. I don't think Raju is such a fool to let it grow into a Demon.

Guys whoever is believing his resignation, my question is how can you believe it? You believed his earlier financial results. Now he says they are fake and you are readily accepting them, thereby believing Raju again. Use some commonsense.

8:02 AM

 
Blogger unforgiven said...

He's only a criminal because he got caught.

Dude, the guy built the damn company from the ground up - if it wasn't for him, there WOULD be no jobs to lose.

Plus, think he's the only guy to pull this kinda crap?

11:58 AM

 

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